33rd Annual Governor's Conference on Tourism presented by New Hampshire Travel Council
 
   
   

 


Presenting sponsor - PSNH logo    
 

Please take a moment to review our Schedule-At-A-Glance
for the 34th Annual New Hampshire Governor's Conference
scheduled May 5 - 7, 2010
at The Sheraton Portsmouth Harborside Hotel.

     
       
    Note: The schedule will be
subject to change.
   
       
               
    Please bookmark this page for quick access to updated Schedule Information.  
               
  Wednesday, May 5:
 
4:00 - 5:00 p.m.... Exhibitor Set up
   
4:30 - 6:30 p.m.... Thank you Reception:
Cinqo de Mayo Cruise for Exhibitors, Sponsors, and early arrivals aboard Isles of Shoals Steamship Company's MV Leighton (complimentary with conference badge)
   
7:00 - 9:00 p.m.... Exhibitor Set up Continues
   
All Evening.... On Your Own - "Restaurant Week" menu options at selected restaurants in downtown Portsmouth with conference badge.
 
           
           
  Thursday, May 6:
 
7:00 - 8:00 a.m.... Exhibitor Set-up
   
8:00 - 9:00 a.m.... Continental Breakfast, Visit Exhibitors, Silent Auction Opens
   
9:00 - 10:30 a.m.... Welcome & NH Division of Travel & Tourism Update
FY10 Year in Review & Looking Ahead to FY11
Update on DTTD Five-Year Image Study Results
Unveiling of New & Improved VisitNH.gov
   
10:30 - 10:45 a.m.... Refreshment Break with Exhibitors, Silent Auction
   
10:45 - 11:45 a.m....

Concurrent Workshops
International Marketing using Receptive Operators -

Use receptive operators to bring international visitors to your door! Learn the role of receptive tour operators and how to get your share of this growing business without having to incur huge travel and marketing expenses. Panel will include:
Sue Norrington Davies, Discover New England
Julie Katz, Tour Mappers;
Jayne O'Connor, White Mountains Attractions;
Cindy Foster, CMP, The Tolley Hospitality Group


Marketing Through Your Staff and Community -

Make them your best ambassadors! Judi Window (Granite State Ambassadors) and Dawn Comito (Hospitality and Tourism Management, NH Technical Institute) will show how your community and staff can enhance the NH visitor experience. Many people forget that even though they may not work directly for tourism, they may support the industry through product and services. Know how to educate your community and show them how important our industry is for the entire community. Make everyone your ambassador!

Marketing Sustainable Tourism -
How to showcase and get results from going green! We all know going "green" is a smart thing to do - but learn how to use this technology to market your business. Michelle Veasy is the Manager of NH Restaurant and Lodging Association's Sustainable Restaurant and Lodging Program. Rauni Kew is the Marketing and Green Program Manager at the Inn by the Sea.

   
12:00 - 1:15 p.m.... Lunch and Welcome from Host
Chuck Doleac presents a brief history of the Portsmouth Peace Treaty
Presentation of Scholarship Awards
   
1:15 - 1:30 p.m.... Travel (short walk or trolley ride) to Seacoast Repertory Theatre for Keynote Address
   
1:30 - 3:30 p.m.... Keynote Speaker Dennis Snow
Dennis Snow has a passion for customer service excellence and has consulted with organizations around the world on the subject. Dennis' customer service abilities were born and developed over 20 years with The Walt Disney World® Company. His articles appear in many industry publications and he is a featured guest expert on several business news-talk radio shows.
   
4:00 - 5:00 p.m.... Facilitated Marketing Roundtables
E-Newsletters - Susan Logan,
Conway Scenic Railroad and Editor of Travel Council newsletter, News You Can Use!
Websites - SilverTech
Group Tours - Michelle Cota, DTTD
Advocacy - Henry Veilleux, Sheehan Phinney Capitol Group

   
5:00 - 5:30 p.m.... Member and Legislator Reception
featuring members of the New Hampshire Wine and Cheese Trail and Brewery Trail
   
5:30 - 6:30 p.m.... Reception with Exhibitors, Silent Auction
   
6:30 p.m.... Farm/Sea to Table Dinner Banquet
Local cuisine coordinated by the NH Department of Agriculture and NH Fresh & Local
Industry Awards
Entertainment by Kathleen Soldati and Curt Bessette
 
       
     
   
   
   
       
       
       
       
           
           
  Friday, May 7:
 
8:00 - 8:45 a.m.... Conference Registration, Continental Breakfast,
Visit with Exhibitors
, and Silent Auction
   
8:45 - 9:15 a.m.... Annual NH Travel Council Meeting
   
9:15 - 10:45 a.m.... The Increasing (NOT Decreasing) Role of Travel Writers Working Online and In Print - In the tightening travel market, reviews are increasingly important to lodging, attractions, restaurants and other tourism venues. Find out how to assist and attract writers in their stories with favorable outcomes. Travel writer panel:
Mel Allen, Yankee Magazine editor
Steve Jermanok, Boston Globe, Outside, multi-media
Marty Basch, Columnist for the Concord Monitor, Valley News, Caledonia-Record, Keene Sentinel; Boston Globe contributor
Christina Tree, New Hampshire, An Explorer's Guide, Yankee and Boston Globe contributor
   
10:45 - 11:00 a.m.... Refreshment Break with Exhibitors, Silent Auction
   
11:00 a.m.... Silent Auction Closes
   
11:00 - 12:00 p.m.... End the Hype: Getting the Most Out of Social Media Marketing with Christine Major from Awareness Networks Social Media is more than overhyped tolls and fancy buzzwords. When used as an integrated part of any marketing mix, it can inform audiences, harvest actionable data, build knowledge and impact bottom line results. During this session, we will go beyond the hype and hear real-world examples of how travel and leisure organizations are using social media marketing and what tools your organization should consider using NOW!
   
12:00 p.m..... Silent Auction Winners Posted / Box Lunch Available / Conference Ends
 
       
       
       
       
       
   
     
  NH Travel Council
700 Elm Street
Manchester, NH 03101

info@nhtravelcouncil.com
 

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