Industry News That You Can Use!     August/September 2008 Newsletter  
  In This Issue!   Strong Labor Day Weekend Reported
Great Start to the Fall Season in New Hampshire
   dot Reaching Baby Boomers Online
 dot Hotels Stretch Food Dollar
 dot Restaurants Respond to Increase in Food Allergies
 dot What kind of gossip are you?
 dot Meetings' Industry Trend
 dot How to Recover From Failure
 dot TV Viewers Watching Online
 dot Hotel Renovations Reverse Depreciation
 dot Chilly Rooms Anger Conference & Event Attendees
 dot 10 Tips for Hotel Sales
 dot Is Your Telephone System What It Should Be?
 dot Four Sales Mistakes That Set You Up for Failure
 
     

Summer is coming to an endThe reports are coming in from businesses around the state and the word is that the Labor Day Weekend holiday was very successful. The nice weather added to the busy weekend and helped pack the beaches and lakes for family get-togethers, cookouts and scenery-watching. The holiday weekend also helped to kick off the fall season and many businesses are optimistic about the coming months. Many campgrounds were booked solid, with some even being overbooked. Attractions saw attendance levels that were either higher than or on par with last year’s record levels. Lodgings and B&Bs benefited from college students moving back in and saw several trends, including more local residents vacationing right here in state, Canadian visitors and shorter stays booked less in advance than previous years.

Here’s what members of New Hampshire’s tourism industry had to say about the Labor Day Weekend.

 
       
        
       
       
       

 

     
       
       
 Reaching Baby Boomers Online    
  Reaching Baby Boomers Online
We seem intent on fostering the myth that you might as well forget social media when thinking about older consusmers. Nothing could be farther from the truth. Read On >
     
       
       
       
       
       
 Hotels Stretch Food Dollar    
  As suppliers' cost rise, corners can be cut creatively.      
 Restaurants Respond to Increase in Food Allergies       
  A growing awareness of food allergies and intolerances and their associated risks has an increasing number of local restaurants serving up strategies to avert reactions to common culprits, like peanuts, gluten and dairy.      
      Chilly Rooms Anger Conference and
Event Attendees
 
 What Kind of Gossip Are You?      
 

What kind of gossip are you?We're all guilty of gossip at one time or another. What kind of rumor monger are you? Following are five common types of office gossips you may encounter in your career and tips on how to deal with them.

    "Over-chilling" is one of the top complaints of meeting planners, says Donald Young of the International Facility Management Association in Houston, and enough conference planners have gotten goose bumps that some are writing temperatures into their contracts. Read on >.  
       
       
       
      10 Tips for Hotel Sales  
      Here are ten action steps that should help increase your success in hotel sales.  
 Meetings' Industry Trend      
 

The biggest meetings’ industry trend, for meetings both big and small, is the increased use of technology, according to HSMAI (Hospitality Sales & Marketing Association International).

    Is Your Telephone System What
It Should Be?
 
       
      Lost sales opportunities and a poor impression of your company…..don’t let a lousy phone system turn away your customers. Make sure your phone system provides the kind of experience you want your customers to have.  
       
 How to Recover From Failure      
  The U.S. Bureau of Labor Statistics estimates that just two-thirds of all start-ups see their second birthdays, and less than half make it to their fourth. And in this troubled economy, plenty of those survivors may well be hanging by a thread. Here are nine ways to recover from failure.       
       
      Four Sales Mistakes That Set You Up For Failure  
       
 TV Viewers Watching Online   Here are four reasons why salespeople get so many objections and what can be done to overcome rejection.  
 

TV Viewers Watching OnlineA fifth of U.S. television viewers are putting down their remote controls and clicking on a mouse instead to watch primetime programs online -- particularly professional women, according to a new survey.

     
         
   
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 Hotel Renovation Reverse Depreciation  
  Hotels begin to depreciate from the time they open, in a process largely driven by functional obsolescence. Click here to read the Executive Summary on the effects of renovations and obsolescence on hotel prices, published by Cornell University School of Hotel Administration.  
         
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  Do You Have Some News?!  
 
We welcome submissions that would be of statewide interest, or articles that you would like to share that address trends, forecasts, marketing tips, etc. that pertain to the various segments of our industry. Please send information for consideration to Susan Logan, Editor of this newsletter: susan@nhtourismnetwork.com
 
   
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If you have an industry friend or company colleague who might enjoy or benefit from our newsletters, please feel free to pass us along! The New Hampshire Travel Council is dedicated to providing marketing education and information to our industry, and we hope that you will help us to spread the word. Just ask them to click on our “Join Our Mailing List” link.

Thanks!

Susan Logan, Editor
News You Can Use!

 
   
     
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